WotNot Reviews & Product Details

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

Seller

WotNot

Discussions

WotNot Community

Languages Supported

Arabic, English, French, Korean, Dutch, Portuguese, Spanish

Overview by

Hardik Makadia (Co-founder at WotNot)

Pricing

Pricing provided by WotNot.

Starter

$99.00

Per Month

Premium

$299.00

Per Month

View More Pricing Information

Top-Rated Alternatives

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WotNot Media

Build and create powerful chatbots with no code. Use our pre-defined templates or build your bots from scratch with our easy-to-use interface.

View the performance of your bots with expansive and business-centric KPIs with loads of granular viewing.

View all the conversations happening with the bot in real-time. Also, seamlessly jump into any conversation where a human touch is needed with human handover.

Easily connect your favorite tools and apps with WotNot to seamlessly sync data with each other.

Customize the look and feel of your chat widget to make it truly yours. Change the accent color, widget icon, or add your own CSS.

Manage your bots across multiple channels like Website, Mobile App, WhatsApp, and Facebook Messenger, Voice, SMS, Email all in one place.

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Zaid B.

IT Director

Small-Business (50 or fewer emp.)

2/6/2026

"WotNot Makes Chatbot Building Fast and Easy with an Intuitive, Stable Flow Builder"

4/5

What do you like best about WotNot?

WotNot is very easy to use and helps us build chatbots quickly without heavy development. The flow builder is intuitive, the platform is stable, and it supports practical integrations. It significantly reduced the time needed to deploy conversational experiences and iterate based on feedback. Review collected by and hosted on G2.com.

What do you dislike about WotNot?

Some advanced customization requires more flexibility, and a few integrations could be improved with deeper native support. Also, more detailed analytics and reporting options would be helpful for tracking user journeys and conversion performance. Review collected by and hosted on G2.com.

What problems is WotNot solving and how is that benefiting you?

WotNot helps us automate customer interactions and handle repetitive inquiries efficiently. It improves response time, reduces workload on support teams, and provides a consistent user experience. This allows our teams to focus on higher-value tasks while maintaining better customer satisfaction. Review collected by and hosted on G2.com.

Ojas K.

Senior Growth Executive

Mid-Market (51-1000 emp.)

2/19/2026

"AI Chatbots and Automations driving Real Operational Impact"

4.5/5

What do you like best about WotNot?

Bot Builder combined with AI Agents and real-time API calling. The automation feature is great as well to capture insights. Live chat integration makes it easy to blend automation with human. Support tickets are handled promptly and resolved efficiently Review collected by and hosted on G2.com.

What do you dislike about WotNot?

A few features we needed took time to mature. Voice bot support with Indian numbers, SDK-based chatbot integration, and occasional automation workflows stopping midway were challenges. However, the team was responsive and actively worked on improvements. Review collected by and hosted on G2.com.

What problems is WotNot solving and how is that benefiting you?

Before WotNot, most of our customer queries were handled with limited AI support, resulting in slower response times and heavy dependency on human agents.

With WotNot, we built and scaled TIA along with multiple AI-driven workflows to automate enquiry capture, intent routing, follow-ups, online villa booking, and ticketing system. This reduced manual support dependency by 40–45%, improved response times, enabled 24/7 availability, and helped us maintain a 4.6 CSAT while efficiently scaling conversation volumes. Review collected by and hosted on G2.com.

Anh L.

CTO

Mid-Market (51-1000 emp.)

2/4/2026

"Intuitive Bot Builder with Powerful Webhook/API Integrations"

5/5

What do you like best about WotNot?

We’ve been using WotNot as the chat interface layer for a custom AI-powered ecommerce assistant, and overall it’s been a solid platform. The visual bot builder is intuitive and easy for non-technical teammates to manage basic flows and copy changes. Live chat + human handoff is reliable and straightforward to configure. Webhook/API integrations are the strongest part of the platform — they make it possible to plug WotNot into a custom backend and external AI logic, which is critical for advanced use cases. Review collected by and hosted on G2.com.

What do you dislike about WotNot?

The documentation could be improved. Sometimes the chatbot hangs due to an error, and it can be hard to debug. Review collected by and hosted on G2.com.

Mads Ingemann B.

CTO

Small-Business (50 or fewer emp.)

1/13/2026

"Exceptional Support and Seamless Integrations with Wotnot"

5/5

What do you like best about WotNot?

Wotnot is exactly the partner you need for this kind of tool. They helped us build the service with many integrations and even took meetings with all integration partners and helped fix mistakes we made in our own integration tool. Review collected by and hosted on G2.com.

What do you dislike about WotNot?

When understanding the limitations of a chat bot, there is no real critiques here. Review collected by and hosted on G2.com.

Suman S.

Program Manager

Mid-Market (51-1000 emp.)

1/12/2026

"Great Support and Pricing, But Bot Builder Needs Work"

3.5/5

What do you like best about WotNot?

The best thing about WotNot is how seamlessly the WotNot platform integrates with our tools. Their support team is also incredibly responsive and always ready to resolve any queries we have. Review collected by and hosted on G2.com.

What do you dislike about WotNot?

The bot builder tool could use some improvements, as it occasionally lags. Additionally, there is currently no option to integrate our own AI agent as a plugin, which is a limitation. Review collected by and hosted on G2.com.

What problems is WotNot solving and how is that benefiting you?

Wotnot is helping us address our customer support challenges by allowing us to route tickets through the Wotnot bot. Tickets that require agent intervention are seamlessly handed over to our system for resolution by a human agent. At present, all three of our brands are operating with the Wotnot bot, and it manages about 60% of incoming queries, while the remaining queries are handled by human agents after handover. Review collected by and hosted on G2.com.

Takudzwa J.

Team Manager

Small-Business (50 or fewer emp.)

4/1/2026

"Easy Bot Creation with Strong Team Interaction Visibility"

3.5/5

What do you like best about WotNot?

It's easy to create the outbound and inbound bots. As a team leader, I have visibility of my team's interactions with contacts that they reach out to. Review collected by and hosted on G2.com.

What do you dislike about WotNot?

The labels feature under live chat mixes the chats of different agents and does not allow separating the labels by agents. Review collected by and hosted on G2.com.

Manjusha .

Sr. Digital Marketing Manager

Enterprise (> 1000 emp.)

2/5/2025

"Easy to use chatbot platform"

4/5

What do you like best about WotNot?

Very User Friendly Platform, even a layman can build and deploy the chatbot without facing any difficulties. Integration may take time but most of the features are easy to understand. Review collected by and hosted on G2.com.

What do you dislike about WotNot?

Integrations may take time and regular updates about the product. Review collected by and hosted on G2.com.

Randy W.

Founder | Developer

Small-Business (50 or fewer emp.)

3/10/2026

"Easy to Get Started and Quickly Build a Knowledge Base"

5/5

What do you like best about WotNot?

The ease of use in getting started. It doesn't take much to build a knowledgebase and deploy a simple solution. Review collected by and hosted on G2.com.

What do you dislike about WotNot?

File size restrictions were initially an issue however the team worked to identify and provide a solution. Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

2/10/2026

"Excellent Product Support"

5/5

What do you like best about WotNot?

In my experience, the support team and the user interface are the best. Review collected by and hosted on G2.com.

What do you dislike about WotNot?

I would like to be able to test out multiple different models at once to see how well they perform and I would like to have access to more Gemini models. Review collected by and hosted on G2.com.

Titus C.

Social Media Coordinator

Small-Business (50 or fewer emp.)

2/14/2025

"Great tool, with even greater customer support"

5/5

What do you like best about WotNot?

We were looking for a WhatsApp chatbot solution that can also be scaled on Facebook or on our website. We wanted a solution that can easily be integrated with our database, something that is easy for anyone to set up and manage, without a consistent dev support. The combo between WotNot's features and WhatsApp flows was the winner for us. Take this and add an extraordinary customer support, super proactive and helpful and you get a really good customer experience. We're very happy about our experience with WotNot and we hope that the bot will bring a lot of benefits to our users. Review collected by and hosted on G2.com.

What do you dislike about WotNot?

We've had some issues with connecting WotNot with the WhatsApp API, but we had an amazing customer support experience and fixed everything on a call. Review collected by and hosted on G2.com.